> For the complete documentation index, see [llms.txt](https://replai-1.gitbook.io/replai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://replai-1.gitbook.io/replai-docs/getting-started/what-is-replai.md).

# What is Replai?

## What is Replai?

Replai turns approved company content into an assistant.

It does three core things:

* Answers from connected content with citations
* Runs approved actions on **Agent** and **Live**
* Hands conversations to humans on **Live**

### Where does Replai get its answers?

Replai answers from connected sources.

Sources supported today are **GitBook**, **Website crawler**, and **Q\&A snippets**.

{% hint style="info" %}
Sources are shared many-to-many.

Connect a source once, then attach it to any assistant.
{% endhint %}

### How does deployment work?

Connect content at the workspace level.

Then attach sources to an assistant, choose a tier, and enable the widget.

The visitor sees one chat surface.

That surface can answer, act, or hand off based on the assistant tier.

### Which plans does Replai offer?

Replai has three customer plans:

* **Answer** for grounded self-serve answers
* **Agent** for answers plus actions, MCP, and white-label
* **Live** for Agent plus human handoff, queueing, and seats

Each plan includes everything in the one before it.

### Who is Replai for?

Replai fits teams with useful content and repeated questions.

Common fits include support, sales, internal knowledge, and agency workflows.

### What makes Replai different?

Replai keeps the answer path grounded.

It uses connected content, adds citations, and declines when the content cannot support the answer.

{% hint style="warning" %}
Assistant behavior depends on the connected sources, selected tier, and saved AI setup.
{% endhint %}

### Related links

* [How it works](/replai-docs/getting-started/how-it-works.md)
* [5-minute setup](/replai-docs/getting-started/5-minute-setup.md)
* [Sources overview](/replai-docs/connectors-sources/sources-overview.md)
* [Plans overview](/replai-docs/pricing-and-billing/pricing-overview.md)


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://replai-1.gitbook.io/replai-docs/getting-started/what-is-replai.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.