> For the complete documentation index, see [llms.txt](https://replai-1.gitbook.io/replai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://replai-1.gitbook.io/replai-docs/getting-started/assistant-settings.md).

# Assistant settings

## Assistant settings

Each assistant has its own settings.

Changes apply only to that assistant.

They do not affect other assistants in the workspace.

### What you control

Assistant settings cover four areas:

* availability and billing behavior
* widget identity and visitor experience
* AI provider setup
* human handoff settings on **Live**

### Billing and availability

Use assistant settings to pause or resume one assistant.

Pausing takes the widget offline for that assistant.

It does not affect other assistants.

Monthly limits depend on tier.

Only new conversations count toward the monthly limit.

Existing conversations keep going.

If you enable overage, extra conversations bill per conversation.

If you do not, the widget pauses new conversations at the limit.

### Widget experience

Assistant settings control the visitor-facing widget for that assistant.

This includes branding, suggested questions, and lead capture.

Allowed domains decide where the widget can load.

White-label is available on **Agent** and **Live**.

**Answer** keeps Replai branding.

There is no proactive auto-open toggle.

Visitors open the widget themselves or through your site code.

### Human handoff

**Live** adds human handoff settings.

Use these settings to control queue behavior and agent availability.

If no agent is available, Replai can fall back to lead capture.

### AI setup

AI setup is stored per assistant.

Keys and tokens are encrypted at rest.

Saved values are never shown again in the browser.

Use the AI setup pages for provider choices, BYOK, and wallet guidance.

### See also

* [Pricing overview](/replai-docs/pricing-and-billing/pricing-overview.md)
* [The widget](/replai-docs/features-by-tier/the-widget.md)
* [AI provider options](/replai-docs/ai-and-models/ai-provider-options.md)
* [Live tier](/replai-docs/features-by-tier/live-tier.md)


---

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