> For the complete documentation index, see [llms.txt](https://replai-1.gitbook.io/replai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://replai-1.gitbook.io/replai-docs/features-by-tier/answer-tier.md).

# Answer tier

## Answer tier

**Answer** is the fastest path to grounded self-serve help.

It is built for assistants that should answer clearly and stay informational.

### What does Answer include?

Answer includes:

* Grounded retrieval and reranking
* Citation chips on supported answers
* Suggested questions
* Thumbs feedback
* Optional end-of-chat star review
* Lead capture
* Up to 1,000 new conversations per month

### What is it best for?

Use **Answer** for docs, FAQs, policy pages, and internal knowledge search.

It works well when the assistant should explain, not act.

### What is not included?

**Answer** does not include:

* Replai Agent in the dashboard
* Actions from chat
* Custom HTTP actions
* MCP tools
* White-label
* Human handoff

{% hint style="warning" %}
**Answer** assistants always show **Powered by Replai**.
{% endhint %}

### Related links

* [Plans comparison](/replai-docs/features-by-tier/plans-comparison.md)
* [Agent tier](/replai-docs/features-by-tier/agent-tier.md)
* [How answering works](/replai-docs/answers-and-grounding/how-answering-works.md)
* [The widget](/replai-docs/features-by-tier/the-widget.md)


---

# Agent Instructions
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