> For the complete documentation index, see [llms.txt](https://replai-1.gitbook.io/replai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://replai-1.gitbook.io/replai-docs/faq-and-troubleshooting/getting-help.md).

# Getting help

## Getting help

Signed-in users can contact the Replai team from inside the dashboard.

If you are not signed in yet, use the contact form on the public website.

### Getting help from inside Replai

Need a hand, found a bug, or have an idea?

Open **Contact us** in the sidebar at the bottom of the left menu.

1. Pick what your message is about — **Feature request**, **Bug report**, **Question**, or **Something else**.
2. Add a short **subject** and your **message**.
3. Press **Send message**.

For bugs, include the steps that led to it and what you expected to happen.

For feature requests, describe the outcome you want.

Your message goes straight to the Replai team and we will reply by email.

You do not need to leave the dashboard or open a separate support tool.

### Which contact path should you use?

* Use **Contact us** in the dashboard if you are already signed in.
* Use the public website contact form if you are evaluating Replai or cannot sign in.

### See also

* [FAQ](/replai-docs/faq-and-troubleshooting/faq.md)
* [General troubleshooting](/replai-docs/faq-and-troubleshooting/general-troubleshooting.md)


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://replai-1.gitbook.io/replai-docs/faq-and-troubleshooting/getting-help.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
