> For the complete documentation index, see [llms.txt](https://replai-1.gitbook.io/replai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://replai-1.gitbook.io/replai-docs/connectors-sources/q-and-a-snippets.md).

# Q\&A snippets

## Q\&A snippets

Q\&A snippets are hand-written answers inside Replai.

Use them when you want tight control over a specific answer.

### When should you use Q\&A snippets?

Q\&A snippets work well for:

* Short product answers
* Policy clarifications
* High-volume questions with one approved answer

### How do Q\&A snippets work?

Q\&A snippets are a first-class source.

They are not added from the connector picker.

You manage them from their own navigation area.

Only **Published** snippets are indexed.

Draft or deleted snippets are excluded.

{% hint style="info" %}
Use Q\&A snippets for exact answers.

Use GitBook or Website crawler for larger bodies of content.
{% endhint %}

### How do snippets connect to reports?

Unanswered questions include an **Answer this** shortcut.

That shortcut pre-fills a new Q\&A snippet.

This is the fastest path from a gap in reports to a new grounded answer.

### What should you publish?

Publish snippets that are stable, specific, and easy to reuse.

Keep temporary or uncertain answers in draft until they are approved.

### Related links

* [Sources overview](/replai-docs/connectors-sources/sources-overview.md)
* [How answering works](/replai-docs/answers-and-grounding/how-answering-works.md)
* [Honest decline](/replai-docs/answers-and-grounding/honest-decline.md)
* [Troubleshooting connectors](/replai-docs/connectors-sources/troubleshooting-connectors.md)


---

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