> For the complete documentation index, see [llms.txt](https://replai-1.gitbook.io/replai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://replai-1.gitbook.io/replai-docs/replai-documentation.md).

# Replai documentation

## Replai documentation

Replai turns approved content and workflows into one assistant.

Use these docs to launch, configure, and operate it with confidence.

**Keywords:** Replai documentation, AI support assistant, customer support automation, sales assistant, help center chatbot

{% columns %}
{% column %}

#### Start fast

Launch an assistant with one source, one provider key, and the hosted widget.
{% endcolumn %}

{% column %}

#### Scale safely

Add actions, quota controls, and human handoff when the rollout is ready.
{% endcolumn %}
{% endcolumns %}

### Start here

Use these pages first:

* [What is Replai?](/replai-docs/getting-started/what-is-replai.md)
* [5-minute setup](/replai-docs/getting-started/5-minute-setup.md)
* [Pricing overview](/replai-docs/pricing-and-billing/pricing-overview.md)

### What Replai is best at

Replai works best when teams already have useful content and repeatable workflows.

Common fits include support, sales, onboarding, and internal knowledge search.

### Documentation map

<table data-view="cards"><thead><tr><th>Section</th><th data-card-target data-type="content-ref">Open</th></tr></thead><tbody><tr><td>Getting Started</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/sKvfPb7taDyK7rGUBHVD">/spaces/vYWf2iGvQjcOEetbkoFA/pages/sKvfPb7taDyK7rGUBHVD</a></td></tr><tr><td>Connectors / Sources</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/Wwe4MyE9fEG6VdAPxVuR">/spaces/vYWf2iGvQjcOEetbkoFA/pages/Wwe4MyE9fEG6VdAPxVuR</a></td></tr><tr><td>Features by Tier</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/WH16tXrSzBwTjSkJsOCB">/spaces/vYWf2iGvQjcOEetbkoFA/pages/WH16tXrSzBwTjSkJsOCB</a></td></tr><tr><td>Answers &#x26; Grounding</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/EhnLAGx49YBDRRoUp8X8">/spaces/vYWf2iGvQjcOEetbkoFA/pages/EhnLAGx49YBDRRoUp8X8</a></td></tr><tr><td>Pricing &#x26; Billing</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/FwS65Wic1E9WBtQKC1LC">/spaces/vYWf2iGvQjcOEetbkoFA/pages/FwS65Wic1E9WBtQKC1LC</a></td></tr><tr><td>AI &#x26; Models</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/dWJYLExcQz85QIyBT550">/spaces/vYWf2iGvQjcOEetbkoFA/pages/dWJYLExcQz85QIyBT550</a></td></tr><tr><td>Trust &#x26; Privacy</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/8yPFJlyMyYLCbJspI6ZY">/spaces/vYWf2iGvQjcOEetbkoFA/pages/8yPFJlyMyYLCbJspI6ZY</a></td></tr><tr><td>Analytics &#x26; Insights</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/akU1Yk3nPhKfeVyYsrMa">/spaces/vYWf2iGvQjcOEetbkoFA/pages/akU1Yk3nPhKfeVyYsrMa</a></td></tr><tr><td>Use Cases</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/hHqvam38VjJNDAO7Pvet">/spaces/vYWf2iGvQjcOEetbkoFA/pages/hHqvam38VjJNDAO7Pvet</a></td></tr><tr><td>FAQ &#x26; Troubleshooting</td><td><a href="/spaces/vYWf2iGvQjcOEetbkoFA/pages/nuteJXHDCxJzWBO7IOkj">/spaces/vYWf2iGvQjcOEetbkoFA/pages/nuteJXHDCxJzWBO7IOkj</a></td></tr></tbody></table>

### Platform snapshot

{% columns %}
{% column %}

#### Answer

Use it for grounded self-serve answers.
{% endcolumn %}

{% column %}

#### Agent

Use it for actions and workflow automation.
{% endcolumn %}

{% column %}

#### Live

Use it for queue-based human handoff.
{% endcolumn %}
{% endcolumns %}

### AI setup

Replai supports **Bring your own key (BYOK)** and a managed wallet path.

Claude is available today.

OpenAI, Gemini, and Mistral are coming soon as BYOK options.

For setup details, see [Bring your own key](/replai-docs/ai-and-models/bring-your-own-key.md).

For wallet guidance, see [Managed wallet & credits](/replai-docs/ai-and-models/managed-wallet-and-credits.md).

### Common launch paths

{% columns %}
{% column %}

#### Documentation assistant

Use citations to answer product and help center questions.
{% endcolumn %}

{% column %}

#### Support assistant

Add actions for account workflows and repetitive support tasks.
{% endcolumn %}

{% column %}

#### Internal assistant

Use it for policies, onboarding, and process lookup.
{% endcolumn %}
{% endcolumns %}

### What you can build

* Connect product docs, help centers, and business systems
* Launch an assistant for support, sales, or internal teams
* Brand the widget for your site or app
* Track adoption, coverage, and resolution quality

{% hint style="info" %}
Start with one clean source, one assistant, and one clear workflow.

Expand after the first week of real conversations.
{% endhint %}

### See also

* [What is Replai?](/replai-docs/getting-started/what-is-replai.md)
* [Assistant settings](/replai-docs/getting-started/assistant-settings.md)
* [Reports](/replai-docs/analytics-and-insights/reports.md)


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